Mercedes-Benz dealer Rygor is expanding its use of the Truckfile digital workshop product, which maintains and stores service records for all the customer vehicles it looks after.
Rygor, which has ten workshop sites across central and southern England has used the system for more than a decade. However, head of service, quality & compliance Andy Passco said: “With the help of the Truckfile team, we’ve been able to produce our own inspection template with 28 additional fleet checks on top of the standard provision.
“We’ve also set up a quality control system so that no vehicle can be released until it has been fully checked and signed off in Truckfile – our company policy is that this must happen during the same shift as the completion of any work. Now, though, we’re also using Truckfile to record any advisories – these are included in bespoke records in my compliance area, so we can plan forward for any preventative maintenance, set aside the correct amount of time and ensure any parts required are picked in advance.
“This helps me to plan the flow of work through our service departments much more efficiently.”