An exciting opportunity has arisen for a Service Administrator to join the busy service department, based at our Commercial Vehicle dealership in Peterborough.
We require a highly organised and experienced administrator. You will be customer focused, smart and presentable with an outstanding telephone manner. With the ability to follow processes, input data accurately and ensure all paperwork is completed in a timely manner.
You will be responsible for:
Maintaining excellent relationships with internal and external customers.
Decision making within given parameters and in the absence of supervision.
Achievement of Manufacturer led initiatives including KPI’s and audit results.
Maximum claim and invoice accuracy.
Helping to identify and achieve process improvements.
Growth of labour productivity and gross profit.
Improvement on Customer Satisfaction Survey.
Ideally you will have:
Relevant technical knowledge.
Exceptional organisation skills.
Good and effective communication skills at all levels.
Smart personal presentation.
Can do, helpful approach.
If this sounds like the job for you, apply now or call Marc on 01733 601504 for a confidential chat.