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HGV Service Advisor – Stowmarket

WMS Warranty

Our client is one of the UK’s largest independently-owned commercial vehicle workshop operators with 12 branches across the Midlands and the East.

They are currently looking for an experienced Service Advisor for their busy Stowmarket depot.

The advisor’s role within the business is to keep a constant flow of all administration duties across the department and maintain a high standard of invoicing to our customers.

Essential Duties & Responsibilities

  • Day to day invoicing for Depot to include Warranty, Retail, Breakdown, Contract work and any other types of invoicing
  • Along with your colleagues, ensuring month-end Work In Progress levels are within agreed targets
  • Assisting with the daily running and administration of the Depot
  • Time loading
  • Raising Sublet Order No’s and processing purchase invoices for payment
  • General duties relevant to the smooth & efficient operation of the department as determined by your Manager
  • Data entry and reporting in Excel for key customers
  • Breakdown reporting of monthly statistics

Core Competencies

  • Product knowledge
  • Work on own initiative
  • Work well as part of a wider team

Candidates Requirements:

  • Previous experience in a similar role
  • Well organised with ability to prioritise effectively
  • Excellent administrative skills
  • Excellent accuracy and numeracy skills
  • Experienced level of computer skills
  • Excellent analytic skills with proactive mind set
  • Capable of working to deadlines and under pressure
  • Understanding of the business environment in the customer interface
  • Excellent customer care
  • Excellent communication manner both in written and orally
  • Good English skills

Apply now sending your CV along with a cover letter describing why you are right for the role to [email protected] or call 01733 601504