Creed Foodservice hit on a tasty solution to problems with unreliable vans – it switched to Mercedes-Benz.
The Gloucestershire-based company invested in three Mercedes Sprinter 315CDI Long vans, which arrived via Tewkesbury dealer Mudie-Bond.
And they have performed so well, says Operations Director Philip de Ternant, that an order for seven more may soon be on the menu.
Creed Foodservice runs a fleet of 50 vehicles, most of them trucks with gross weights of up to 15 tonnes, from its headquarters in Cheltenham and a second depot in Nottingham.
“Our trucks are of various marques but our 10 previous 3.5-tonne vans were all by the same manufacturer,” says Mr de Ternant. “We stuck with them for a while but finally lost patience with their poor reliability and an unsatisfactory level of back-up when things did go wrong.
“The Mercedes Sprinter, by contrast, has a great reputation for reliability and, importantly, Mudie-Bond provide excellent parts, servicing and breakdown cover should we need it.”
He continues: “My background is in the distribution industry and I know from experience that Mercedes-Benz builds high-quality vehicles. Reliability is the key aspect for us, as it’s vital that we keep our promise of a first-class level of service to our customers.”
Creed’s vans cover up to 100,000 miles a year. They deliver a wide range of foodstuffs to hotels, restaurants, hospitals, schools and other establishments, all over the country.
“So they are tested to the limit,” adds Mr de Ternant. “Sprinters are built to take that kind of punishment, while offering a safe and comfortable workplace for our drivers.
“The image of the three-pointed star also helps us to convey the right message about our own brand, especially when we’re delivering to five-star hotels and renowned restaurants!”