Mercedes-Benz Opens Van Talent Development Programme

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Mercedes-Benz UK has welcomed its first intake of delegates to their new Van Talent Development Programme. The two-year programme, an industry first will see an intake of 60 high calibre delegates in 2014. It focuses on sales and aftersales skills in the van sector and exposes trainees to all sales opportunities, including new and used […]

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Mercedes Citan receives just three EURONCAP stars

Citan Kombi could have led safety table

The new Mercedes-Benz Citan Kombi fails to shine in a market segment that is surprisingly poorly equipped for safety.  With only electronic stability control scoring points in Safety Assist and lacklustre performance in other areas, the Renault Kangoo-derived van/MPV has failed to set itself apart from its competitors in Euro NCAP’s safety tests. Driver safety […]

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Midlands Truck & Van launches night-time MoTs

Night Time Servicing in the Midlands

Mercedes-Benz dealer Midlands Truck & Van has added Aston, Birmingham and Willenhall, Wolverhampton to its list of depots that carry out night time MoTs. The move means customers will no longer have to take their commercial vehicles off the road to get them tested during the day, when they could be out earning. Nor will […]

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Videos Show Mercedes Citan Going all 80′s for Advertising Campaign

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In its recently announced advertising campaign, Mercedes-Benz has teamed up 80’s TV star MacGyver with the new Citan for a series of three “webisodes”, which will be available on the site from 18 September. The new Mercedes-Benz Citan, is being unveiled to the public for the first time at the IAA International Commercial Vehicle Show next […]

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Five Mercedes Commercial Vehicle Dealers Named in Price Fixing Scandal

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The Office of Fair Trading has issued a ‘Statement of Objection’ against Mercedes-Benz UK and five of their commercial vehicle dealers. The statement alleges that competition law has been infringed between March 2007 and January 2010. In naming the businesses concerned, the OFT must have what they see as significant evidence of the offences. According […]

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Mercedes-Benz reaches 100k Service Contracts

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Mercedes-Benz UK has reached the milestone of having 100,000 vehicles on active Service Contracts, with vehicles from smart through to New Actros now covered. Since the start of 2012, Mercedes-Benz has already added more than 15,000 cars, vans and trucks to its service contracts. Mercedes-Benz Commercial Vehicle Complete Contracts cover the costs for servicing, inspections […]

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Mercedes Van Dealers Accept Service Bookings Online

Servcing Mercedes Vans

Mercedes-Benz UK has launched a brand new Online Service Advisor for customers to book a vehicle service, MOT or repair. The new site, www.mercedes-benzvanservicing.co.uk enables Mercedes-Benz van owners to get a no-obligation quote and also complete an online booking 24 hours a day, seven days a week. The site uses the individual vehicle specification, age […]

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Mercedes Vans Gunning for Growth

Volker Mornhinweg

At the recent launch of the new Mercedes Citan, head of Mercedes vans, Volker Mornhinweg told assembled journalists of his plans to reach sales of 400,000 vans worldwide by 2015. This will be no mean feat, even for Mercedes, as their total sales in 2011 were ‘just’ 264,000 units. There must be great expectations for […]

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Orwell Truck & Van is Aftersales Dealer of the Year

Sean Fitzpatrick, second left, is pictured with from left, Orwell Compliance Director Paul Wilson; Mercedes-Benz UK Customer Services Managing Director Simon Oldfield; Orwell Parts Director Darren Kimberley; Orwell Business Development Manager Ryan Cory; MBUK Director of Commercial Vehicle Customer Services Ian Dutfield; and Orwell Service Director Stephen Webb

East Anglia’s Orwell Truck & Van had a successful night at Mercedes-Benz UK’s annual awards event for its commercial vehicle franchisees by carrying off two top prizes including After Sales Dealer of the Year for 2012. In the face of stiff competition from 20 other dealers nationwide, the Ipswich-based company also took the title of […]

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Sparshatts of Kent wins top Mercedes-Benz award

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A “relentless zeal” for customer service has earned Mercedes-Benz truck and van dealer Sparshatts of Kent the manufacturer’s most coveted award for members of its franchised network. Sparshatts beat off the challenge of 20 other dealers nationwide to take the 2012 Mercedes-Benz Commercial Vehicle Dealer of the Year title. Guest of honour Sean Fitzpatrick, former […]

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